Frequently Asked Questions
Q: How do I contact Member Services?
A: You may call Member Services at 1-800-726-8111 or email firstname.lastname@example.org.
Q: What is my user ID/password to log into the website?
A: Your User ID is your e-mail address. You can have your password reset on the log in page, or you can contact Member Services to have it reset. If the website does not recognize your email address please contact Member Services.
Q: When I try to log in I am told I am using an invalid username or password. What do I do?
A: Please contact Member Services to have your log in reset. Do not create a new log in.
Q:If I have a log in for the website, does that mean I am a member?
A: No, just because you have a log in does not mean you are a member. Anyone who has attended a chapter event or expressed interest in CoreNet Global has a record in our database, and therefore has a log in. Many aspects of the website require a log in, even if membership is not required (such as registrations and viewing articles in the Knowledge Center). If you do not know whether you have a log in, please contact Member Services.
Q: How can I sign up for a Chapter Membership?
A: Our memberships are global, and include local chapter membership. We do not have memberships for local chapters only. When you apply for a membership, you are automatically given membership to your local chapter. A list of local chapters is available online.
Q: How do I register for an event online?
A: If you already have a member profile (i.e. if you are a member or you have attended an event before) you log in using your User ID and password. When you have located the event that you would like to register for, click on “Register Now” and proceed. If you do not have a member profile, you may create an account and then register for the event that you are interested in. Of course, you may always contact our Member Services Department for assistance.
Q: How can I make hotel reservations for the Summit?
A: Hotel reservations must be made online, and are only available after you register for the Summit. The registration confirmation email includes the link to make hotel reservations. Depending on the venue, you may or may not be able to make changes to your reservation after it has been completed. Please contact Member Services if you need assistance.
Q: Is there a discount available if I am a first time member and would like to attend a Global Summit?
A: Yes, we offer a Join and Attend discount to first time members in North America (this includes individuals whose membership has been expired for at least 2 years). This discount combines an annual membership and Summit registration. Please contact Member Services for exact prices. This discount is not available online, it must be completed via fax or over the phone with Member Services.
Q: I am currently unemployed but would like to renew my membership or start a membership. Are there any discounts?
A: Our Members in Transition program is for individuals (members and non-members) that are currently out of work and actively searching for a new position. It allows for a discounted membership rate for one year, discounts on Summits, MCR and SLCR seminars and some local programs, as well as all the usual connections and knowledge that you get with a membership. Please contact Member Services for more information.
Q: What is a Young Leader membership?
A Young Leader membership is available to individuals aged 35 and younger. This is the same basic membership at a deeply discounted rate. The fees vary based on currency and country, please contact your local Member Relations team for more details. Please note: a driver’s license or other proof of age must be submitted with the application.
Q: When I go online to renew, there is a $40 contribution. What does this money go towards?
A: The $40 is a voluntary contribution for our Learning Department. This is not a required payment.
Q: I think my company is a member; do I receive a discount for that?
A: Our memberships are on an individual basis, so while co-workers may be members, the company is not. We do, however, have Corporate Partnerships. This means that a company may make contributions to CoreNet Global and as a part of this partnership, there is an agreed-upon number of memberships that are discounted. If you think that your company would be interested in learning more about our partnership program, please contact Jack Walker.
Q: How often is The Leader published, and how can I read it?
A: The Leader is published 6 times a year. As a member, you receive each issue of the magazine in hard copy form. You may also view the current and past issues online via the Knowledge Center. As a non-member, you may subscribe to the magazine for $75. Non-members may also view the current issue online from the homepage.
Q: Can you please send me a copy of the member directory, the “Who’s Who in Corporate Real Estate”?
A: We no longer publish and send this out; it is now available to you online and is called the Member Directory. You may search by various parameters and refine your search as necessary. By making the directory available online, you may access it anywhere at any time of day.