09/18/2012 | 11h00 - 12h00
Extreme Makeover - Volatile Markets Require Total CRE Transformation
In 2011, Deutsche Bank executed comprehensive transformation of its CRE function, globally unprecedented in pace across 72 countries and 4000+ sites. Moving from 1,250+ suppliers to 5 global MSA contracts in 7 months, Deutsche Bank achieved greater agility, cost efficiency and service consistency. This interactive session will involve the audience in the identification of risks, mitigations, and encourage them to challenge the speakers on how these or other risks have been managed.
Extreme Makeover - Volatile Markets Require Total CRE Transformation
In 2011, Deutsche Bank executed comprehensive transformation of its CRE function, globally unprecedented in pace across 72 countries and 4000+ sites. Moving from 1,250+ suppliers to 5 global MSA contracts in 7 months, Deutsche Bank achieved greater agility, cost efficiency and service consistency. This interactive session will involve the audience in the identification of risks, mitigations, and encourage them to challenge the speakers on how these or other risks have been managed.
KEY TAKEAWAYS:
• Identify the key success criteria needed to effect large scale CRE supply chain transformation at pace and scale.
• Describe how a single CRE model is designed to support the business agility demanded by a global corporate occupier operating in 72 countries and with 100,000 staff in a highly regulated industry undergoing significant change.
• Analyse Deutsche Bank’s methodology to industrialise processes and performance management in a diverse global portfolio with multiple service firms.
SPEAKERS:
Rick Bertasi, Managing Director, Deutsche Bank
Antonio Ive, CEO, ISS Facility Services
Richard Hughes,
09/18/2012 | 11h00 - 12h00
Boomers and Millennials in the Multi-Generational Workplace
How will “work” and the workplace be defined in the next five years? “Boomers & Millennials” is an extensive research project examining game-changing technologies impacting the workplace and the new workforce at its centre. The project reports on people and technology: two fundamental assets within any organisation. Both are changing more rapidly than ever! Learn about the human effects the workplace has on the workforce of these “bookend generations”.
Boomers and Millennials in the Multi-Generational Workplace
How will “work” and the workplace be defined in the next five years? “Boomers & Millennials” is an extensive research project examining game-changing technologies impacting the workplace and the new workforce at its centre. The project reports on people and technology: two fundamental assets within any organisation. Both are changing more rapidly than ever! Learn about the human effects the workplace has on the workforce of these “bookend generations”.
KEY TAKEAWAYS:
• Recognize how the Workplace will be reshaped in the next five years considering the speed of change
• Distinguish the key human dynamics of the bookend generations in the workplace and understand the impact of the advances in consumer technology and IT in the working environment.
• Discuss CRE strategies to meet the future.
SPEAKERS:
Gerard Taylor, Creative Director, Orangebox
09/18/2012 | 11h00 - 12h00
Upskilling the Corporate Real Estate Organisation
The significant evolution of CRE organisations due to operational, strategic and economic requirements, demands a new type of corporate real estate executive to deal with these challenges. Listen to findings from a CoreNet and CBRE study: "Evolution of CRE." which demonstrates the technical capabilities and soft skill sets that CRE employees need today and in the future. Then participate in an active discussion with CRE executives from HSBC and Nokia Siemens Networks on how they have embraced the challenges of up-skilling their CRE teams and the necessary skill-sets for the CRE teams of the future. Furthermore, gain insight into how to incorporate specializations such as change management, alternative workplace strategies and sustainability integrate into the core function of the CRE teams.
Upskilling the Corporate Real Estate Organisation
The significant evolution of CRE organisations due to operational, strategic and economic requirements, demands a new type of corporate real estate executive to deal with these challenges. Listen to findings from a CoreNet and CBRE study: "Evolution of CRE." which demonstrates the technical capabilities and soft skill sets that CRE employees need today and in the future. Then participate in an active discussion with CRE executives from HSBC and Nokia Siemens Networks on how they have embraced the challenges of up-skilling their CRE teams and the necessary skill-sets for the CRE teams of the future. Furthermore, gain insight into how to incorporate specializations such as change management, alternative workplace strategies and sustainability integrate into the core function of the CRE teams.
KEY TAKEAWAYS:
• Assess how drivers such as economic and demographic trends, corporate strategies and the competitive environment impact your CRE department’s skillset.
• Understand which skillsets are needed within your organisation and learn how specialty areas such as alternative workplace strategies, sustainability and change management are becoming increasingly important skill areas for CRE departments.
• Learn how to benchmark your needs against other comparable organisations and identify effective ways to adjust technical or soft skill levels via in-house training, acquisition of new talent for in-house teams, or outsourcing services.
SPEAKERS:
Sue Asprey-Price, Head of Consulting, Senior Director, EMEA Corporate Services, CB Richard Ellis
Helen Kaufert-Leyland, Global Head of Design & Development, Nokia Siemens Networks
Nicholas Giraudeau, Global Head of Portfolio Optimisation
09/18/2012 | 14h30 - 15h30
Let's Make a Change. 'You First'
Easily thought of as someone else's issue, change eventually affects everyone. Each of us needs to better understand why, as leaders, we need to 'go first'. Based on CoreNet Global articles by the speaker, this session will engage participants in conversations and activities about 'personal involvement' change strategies in these altogether different times. Participants will leave re-energized with ideas to put into action.
Let's Make a Change. 'You First'
Easily thought of as someone else's issue, change eventually affects everyone. Each of us needs to better understand why, as leaders, we need to 'go first'. Based on CoreNet Global articles by the speaker, this session will engage participants in conversations and activities about 'personal involvement' change strategies in these altogether different times. Participants will leave re-energized with ideas to put into action.
KEY TAKEAWAYS:
• Describe the major forces affecting the CRE environment, how to communicate their interdependency and discuss the implications for your organization and yourself.
• Conduct a high impact problem solving session based on a proven team performance model.
• Share with your organization five key change principles necessary to lead by 'going first'.
SPEAKERS:
Sven Govaars, Advisory Leader – South Central, Gensler
Matthew Kobylar, Senior Associate, Gensler
09/18/2012 | 14h30 - 15h30
The Sustainability Engagement Toolkit
In order for a sustainability strategy to succeed, employee engagement is vital. In this session, London’s Royal College of Art and Johnson Controls share their ‘Sustainability Engagement Toolkit’. This toolkit diagnoses and delivers communication initiatives which can help encourage pro-environmental behaviour. Research identified four distinct mentalities towards sustainability in the workplace; Gain valuable insights on ways to enhance behaviour based on these findings.
The Sustainability Engagement Toolkit
In order for a sustainability strategy to succeed, employee engagement is vital. In this session, London’s Royal College of Art and Johnson Controls share their ‘Sustainability Engagement Toolkit’. This toolkit diagnoses and delivers communication initiatives which can help encourage pro-environmental behaviour. Research identified four distinct mentalities towards sustainability in the workplace; Gain valuable insights on ways to enhance behaviour based on these findings.
KEY TAKEAWAYS:
• Examine the four different attitudes towards sustainability – assess and compare where both you and your organisation fit within the model.
• Acquire communication tools to help engage employees and change behaviour around sustainability initiatives.
• Discuss the importance of sustainability and the initiatives that peer organisations are undertaking.
SPEAKERS:
Catherine Greene, Senior Associate, Helen Lamlyn Center for Design, Royal College of Art, London
Marie Puybaraud, Director, Global WorkPlace Innovation , Johnson Controls
09/18/2012 | 14h30 - 15h30
Discover the Hidden Value in Your Legacy Brownfield Assets
Legacy Brownfield assets are often treated as ongoing liabilities due to high demolition costs and frequent potential for contamination. However, enhanced land and asset value can be identified by developing a legacy brownfield asset management plan. Learn how to evaluate the opportunities, the drivers that generate market value and identify the best option for the asset. Discussion will identify and outline the key milestones that asset owners can follow to mitigate risk, add value and achieve full regeneration of legacy brownfield assets. Hear case study examples of how organisations have realized enhanced value by becoming fully informed about available opportunities.
Discover the Hidden Value in Your Legacy Brownfield Assets
Legacy Brownfield assets are often treated as ongoing liabilities due to high demolition costs and frequent potential for contamination. However, enhanced land and asset value can be identified by developing a legacy brownfield asset management plan. Learn how to evaluate the opportunities, the drivers that generate market value and identify the best option for the asset. Discussion will identify and outline the key milestones that asset owners can follow to mitigate risk, add value and achieve full regeneration of legacy brownfield assets. Hear case study examples of how organisations have realized enhanced value by becoming fully informed about available opportunities.
KEY TAKEAWAYS:
• Evaluate legacy brownfield assets for potential unlocked value and develop an asset strategy plan that allows liability mitigation and the realisation of latent value.
• Discuss the impact the regulatory environment has on legacy asset owners and how European planning frameworks and funding initiatives can offer owners new opportunities
• Analyze asset value and create the best exit strategy in relation to the overall business plan and objectives.
SPEAKERS:
Peter Holden, Partner, EC Harris LLP
Paul Webber, Partner, Program Delivery and Risk, EC Harris LLP
09/18/2012 | 16h00 - 17h30
Exclusive Property Trends Analysis
The Royal Institution of Chartered Surveyors (RICS) and CoreNet Global present new findings from exclusive reports. Take part in an interactive presentation of the Corporate Real Estate 2020 research report to learn how sustainability initiatives and partnering with other key support functions will impact corporate real estate strategies. Also, be one of the first to get access to RICS’ new report which takes a hard look at the current state of the practice of facilities management by drawing on a survey completed by almost 400 FM professionals on six continents.
Exclusive Property Trends Analysis
The Royal Institution of Chartered Surveyors (RICS) and CoreNet Global present new findings from exclusive reports. Take part in an interactive presentation of the Corporate Real Estate 2020 research report to learn how sustainability initiatives and partnering with other key support functions will impact corporate real estate strategies. Also, be one of the first to get access to RICS’ new report which takes a hard look at the current state of the practice of facilities management by drawing on a survey completed by almost 400 FM professionals on six continents.
KEY TAKEAWAYS:
o Describe how the FM function is measured and managed.
o Develop a deeper understanding of the issues and challenges faced by facility managers.
o Describe new models for organizational collaboration and integration.
o Discuss how the nature of business and work will change by the year 2020.
SPEAKERS:
James Maddock, International Director, Occupier Services, DTZ
Barry Varcoe, Ph.D., FRICS, Global Head of Corporate Real Estate & Facilities Management, Zurich Financial Services
Eckhard von Münchow, Head of Strategy and Solutions, NSN Real Estate
Paul Carder, Managing Director, Occupiers Journal Limited
Ian Dunning, Global Facilities Director, Unilever PLC
09/18/2012 | 16h00 - 17h30
Relationship Building: Leverage the Power of Emotions
Understand what it really means to connect with the key people in your life and develop relationships built on trust and respect. Learn skills to ensure people feel valued, have a voice, and are given feedback in a way that does not leave them feeling beaten up and demotivated.
Relationship Building: Leverage the Power of Emotions
Understand what it really means to connect with the key people in your life and develop relationships built on trust and respect. Learn skills to ensure people feel valued, have a voice, and are given feedback in a way that does not leave them feeling beaten up and demotivated.
KEY TAKEAWAYS:
• Understand the importance of developing and nurturing relationships and building trust throughout your organization
• Connect with the emotions that drive the behavior of others
• Practice the technique of “building bridges” in order to connect, engage, coach, collaborate and influence more effectively
• Develop an action plan to increase connections in the key relationships in your life
SPEAKERS:
Bill Benjamin, CEO, Institute for Health and Human Potential
09/18/2012 | 16h00 - 17h30
Re-Use, Re-purpose, Re-think
Adaptive reuse is about re-purposing buildings to meet current operational needs. It’s a creative approach to using space, seeing beyond categories associated with established building typologies. Since the 1950s, offices have developed, with few exceptions, along similar lines informed by efficiency and performance criteria, yielding a building stock that is both uniform and dull. Join this session to explore adaptability of existing office buildings by comparing with the option of new buildings.
Re-Use, Re-purpose, Re-think
Adaptive reuse is about re-purposing buildings to meet current operational needs. It’s a creative approach to using space, seeing beyond categories associated with established building typologies. Since the 1950s, offices have developed, with few exceptions, along similar lines informed by efficiency and performance criteria, yielding a building stock that is both uniform and dull. Join this session to explore adaptability of existing office buildings by comparing with the option of new buildings.
KEY TAKEAWAYS:
• Identify the context, barriers and opportunities surrounding adaptability of use in the commercial sector.
• Discover differences between real estate professionals, developers, architects and academics in their understanding and approach to adaptive use.
• Define the criteria that constitute the basis of a practical approach to adaptable use by engaging with the Adaptable Futures University of Loughborough programme.
SPEAKERS:
Ben Munn, Head of Workplace Strategy, CB Richard Ellis
James Pinder, Professor, Loughborough University
Michael Ingall, CEO, Allied London Properties Ltd
David Craven, General Manager Sustainability, Woods Bagot
09/19/2012 | 09h00 - 10h30
Avoid Becoming a Commodity: The Evolving Relationship of Procurement and CRE
Is CRE being viewed as a commodity within your organization? There are many obstacles as the relationship between CRE and Procurement continues to evolve. As global economic uncertainty persists and companies gain greater appreciation of the true cost of real estate, the role of procurement in CRE buying decision-making is increasing. Applying traditional procurement logic and methodologies to often complex and intangible real estate services can lead to frustration during the process and failure to achieve outsourcing objectives. Learn strategies to identify the many obstacles and discuss ways to overcome them.
Avoid Becoming a Commodity: The Evolving Relationship of Procurement and CRE
Is CRE being viewed as a commodity within your organization? There are many obstacles as the relationship between CRE and Procurement continues to evolve. As global economic uncertainty persists and companies gain greater appreciation of the true cost of real estate, the role of procurement in CRE buying decision-making is increasing. Applying traditional procurement logic and methodologies to often complex and intangible real estate services can lead to frustration during the process and failure to achieve outsourcing objectives. Learn strategies to identify the many obstacles and discuss ways to overcome them.
KEY TAKEAWAYS:
• Identify practical methodologies to improve the working relationship between CRE and Procurement
• Identify factors leading to a more efficient bid process
• Review effective measurements that define value that CRE and Procurement both understand
SPEAKERS:
Shelley Frost, International Director, Jones Lang LaSalle
Jonathan Turner, Real Estate Director, EMEA, Honeywell
Mike Perkis, Director, Corporate Property Advisers
Andrew Glennon, Commercial Director - Real Estate, AstraZeneca
09/19/2012 | 09h00 - 10h30
Roadmapping the Future
Recognizing the significance of a development and extrapolating its likely impact in order to plan for the future is a challenge for any organization. Global WorkPlace Innovation has created a revolutionary 30-year roadmap, tracking and forecasting macro- and micro-trends as well as disruptors, which are likely to affect both the CRE industry and customer markets. Whether from a financial, life science or retail background, there’s something in store for everyone. Are you ready for the trends set to impact your business?
Roadmapping the Future
Recognizing the significance of a development and extrapolating its likely impact in order to plan for the future is a challenge for any organization. Global WorkPlace Innovation has created a revolutionary 30-year roadmap, tracking and forecasting macro- and micro-trends as well as disruptors, which are likely to affect both the CRE industry and customer markets. Whether from a financial, life science or retail background, there’s something in store for everyone. Are you ready for the trends set to impact your business?
KEY TAKEAWAYS:
• Discover how to recognize emerging trends, the significance of developments, and how to extrapolate the likely impact
• Explain how other organisations are adapting to emerging trends; and, explore the potential opportunities, demands and threats these trends bring to your business environment.
• Discuss how you anticipate responding to these trends and identify potential strategies that could be implemented far beyond 2012.
SPEAKERS:
Marie Puybaraud, Director, Global Workplace Innovation, Johnson Controls
Hannah Hahn, Global Workplace Innovation Manager, Johnson Controls
09/19/2012 | 09h00 - 10h30
The Foundation of Influence: Leadership Reputation
Use emotional intelligence skills to learn how to influence people in a complex and matrixed organization, by connecting to the emotions that drive their behavior. Practice building a bridge from another person’s in order to collaborate more effectively.
The Foundation of Influence: Leadership Reputation
Use emotional intelligence skills to learn how to influence people in a complex and matrixed organization, by connecting to the emotions that drive their behavior. Practice building a bridge from another person’s in order to collaborate more effectively.
KEY TAKEAWAYS:
• Learn the four critical dimensions of a leadership reputation and why it matters to career success, effectiveness, collaboration and influence.
• Understand that Heart and Edge are the special ingredients of a leader’s reputation and how one needs to balance these in order to deliver results while at the same time creating an environment that is engaging.
• Learn techniques to build heart in your relationships by connecting at intention.
• Practice techniques to develop your edge by holding people accountable in a way that does not demotivate.
• Develop an action plan to increase your influence and collaboration through your leadership reputation.
SPEAKERS:
Bill Benjamin, CEO, Institute for Health and Human Potential
09/19/2012 | 11h00 - 12h00
Ghost Towns: Empty Shops, Vacant Offices, Surplus Leases...What's the Solution?
Surplus real estate is the 'unloved' cog of the corporate wheel: western economies are contracting while developing countries are rapidly expanding. Consequently, Corporate Occupiers are challenged with surplus/vacant real estate and the associated issues; ongoing costs, financial volatility, vandalism, illegal activities. What's the solution? A specialized structure, cash, and focus.
Ghost Towns: Empty Shops, Vacant Offices, Surplus Leases...What's the Solution?
Surplus real estate is the 'unloved' cog of the corporate wheel: western economies are contracting while developing countries are rapidly expanding. Consequently, Corporate Occupiers are challenged with surplus/vacant real estate and the associated issues; ongoing costs, financial volatility, vandalism, illegal activities. What's the solution? A specialized structure, cash, and focus.
KEY TAKEAWAYS:
• Assess the drivers and processes other corporations have gone through to outsource their surplus real estate portfolios.
• Discuss the nuances of the financial and legal structuring of surplus real estate transactions, as well as tax implications.
• Analyse your organisation’s potential to dispose of surplus real estate.
SPEAKERS:
Helen Casey, Director, Legacy Portfolio
Alexander Anton, Chairman, Legacy Portoflio
Mike Evans, Director, Corporate Capital Markets, Jones Lang LaSalle
Andrew Pickett, Legacy Portfolio
09/19/2012 | 11h00 - 12h00
Dynamic Working: an evolving journey of discovery
Zurich Insurance launched its Dynamic Working program in 2011 to support collaboration, improve employee satisfaction, align the brand globally and address the underutilization of real estate assets. What are the key challenges involved in creating a global workplace program for a multi-cultural organization spread across 50 countries around the world? Gain insight into the innovative solutions that were implemented to create dynamic working and continue Zurich on its journey of discovery.”
Dynamic Working: an evolving journey of discovery
Zurich Insurance launched its Dynamic Working program in 2011 to support collaboration, improve employee satisfaction, align the brand globally and address the underutilization of real estate assets. What are the key challenges involved in creating a global workplace program for a multi-cultural organization spread across 50 countries around the world? Gain insight into the innovative solutions that were implemented to create dynamic working and continue Zurich on its journey of discovery.”
KEY TAKEAWAYS:
• Determine the varying levels of engagement, diagnostics, research and risk management required to roll out a major, global workplace strategy.
• Define the tradeoff between cost containment for the portfolio and the desire to enhance employee effectiveness and engagement.
• Learn how to present a strong, consistent message and image to employees and the marketplace.
SPEAKERS:
Steve Hargis, Senior Vice President, Director of Global Consulting, HOK
Dr. John Hinks, Global Head of Innovation, Zurich Insurance
Nicola Blundell, Zurich Insurance
Andy Warner-Lacy, HOK
09/19/2012 | 11h00 - 12h00
Breaking New Ground – The Global Integrator Model
Despite the increasing maturity of the service provider marketplace, many corporate users have come to the same conclusion: no single firm is best at delivering all services in all global regions. Due to this reality, companies have traditionally been forced to choose between consistency and the best local service delivery. Enter the integrator model which solves this trade-off. Early adopters of the integrator model will share their insight and experience with this innovative service delivery model/sourcing strategy.
Breaking New Ground – The Global Integrator Model
Despite the increasing maturity of the service provider marketplace, many corporate users have come to the same conclusion: no single firm is best at delivering all services in all global regions. Due to this reality, companies have traditionally been forced to choose between consistency and the best local service delivery. Enter the integrator model which solves this trade-off. Early adopters of the integrator model will share their insight and experience with this innovative service delivery model/sourcing strategy.
KEY TAKEAWAYS:
• Define the integrator model
• Compare and contrast the integrator model to common sourcing strategies
• Discuss benefits, risk and barriers to adopting the integrator model
SPEAKERS:
Susan Wagner, Sr. Regional Director RE&F, EMEA, Microsoft
Patrick Marsh, EMEA Regional Integrator Lead, CB Richard Ellis
Simon O'Reilly, Head of Account Management, Cushman & Wakefield
09/19/2012 | 14h30 - 15h30
Using Technology to Assess Workplace Collaboration
Join this session to learn how to measure workplace interaction and collaboration in a unique way using high-tech infrared devices. Listen to discussions, with simple explanations, on how to inform design with Social Network Analysis and other assessments that provide quantitative data yielding a high-performing collaborative workplace. Audience discussions will compare and highlight different methods.
Using Technology to Assess Workplace Collaboration
Join this session to learn how to measure workplace interaction and collaboration in a unique way using high-tech infrared devices. Listen to discussions, with simple explanations, on how to inform design with Social Network Analysis and other assessments that provide quantitative data yielding a high-performing collaborative workplace. Audience discussions will compare and highlight different methods.
KEY TAKEAWAYS:
• Examine the role of workplace in supporting communication and collaboration. Discover more about underlying social networks in the workplace and how these can be leveraged through workplace training.
• Discover new technology methods used to assess face-to-face interaction and collaboration within physical workplaces.
• Discover how to meaningfully interpret social network data collected through objective, quantitative methods.
SPEAKERS:
Gabor Nagy, Ph.D., Ideation Manager, Haworth
Jay Brand, Ph.D., Senior Cognitive/Organisational Psychologist, Haworth
09/19/2012 | 14h30 - 15h30
CRE Transformation - the HSBC Model
How did one of the world’s largest financial services organisations manage the risks and challenges involved in transforming its CRE and transaction strategies across a portfolio of 8,500 properties? Gain insight into how the organisation successfully sourced and implemented an innovative, world-class delivery model and leveraged the expertise of two leading real estate advisory organisations. Learn how your organization can gain similar advantages through benchmarking and restructuring.
CRE Transformation - the HSBC Model
How did one of the world’s largest financial services organisations manage the risks and challenges involved in transforming its CRE and transaction strategies across a portfolio of 8,500 properties? Gain insight into how the organisation successfully sourced and implemented an innovative, world-class delivery model and leveraged the expertise of two leading real estate advisory organisations. Learn how your organization can gain similar advantages through benchmarking and restructuring.
KEY TAKEAWAYS:
• Benchmark similar functions within your own organization to achieve cost savings through organisational remodeling/outsourcing
• Understand the benefits of improved management information, including enhanced speed to market, and increased visibility and oversight through a global performance management workflow.
• Gain an understanding of the issues and risks involved in transforming the core components of a corporate real estate organisation.
• Learn how the market is responding to the needs of global clients by working collaboratively to provide tailored real estate solutions to complex, global organisations
SPEAKERS:
Nicholas Giraudeau, Global Head of Portfolio Omptimisation & Workplace Strategy, HSBC
Shelley Frost, International Director, Jones Lang LaSalle
Andy Sergeant, Senior Director, CBRE
09/19/2012 | 14h30 - 15h30
When Does Workplace Go Global?
With the world becoming smaller, how can you advance your workplace to reflect brand and local culture? The CoreNet Global UK Workplace Committee will facilitate lively roundtable discussions on this challenging question and how different approaches such as global standards, process delivery and mapping facilities, workplace, real estate to business aspiration, can assist in creating a competitive advantage.
When Does Workplace Go Global?
With the world becoming smaller, how can you advance your workplace to reflect brand and local culture? The CoreNet Global UK Workplace Committee will facilitate lively roundtable discussions on this challenging question and how different approaches such as global standards, process delivery and mapping facilities, workplace, real estate to business aspiration, can assist in creating a competitive advantage.
KEY TAKEAWAYS:
• Identify the subtleties and nuances of what works and what does not across the global workplace
• Evaluate and challenge your own approach to workplace through discussion and examples of best practices
• Apply latest thinking to your organisation through quality engagement with workplace professionals
SPEAKERS:
Robert McLean, Real Estate, PricewaterhouseCoopers
Melanie Woolcott, Workplace Director, Orbit Architects
Billy Davidson, Global Property Director, Vodafone Group Services Ltd
