Avoid Becoming a Commodity: The Evolving Relationship of Procurement and CRE
Boomers and Millennials in the Multi-Generational WorkplaceShelley Frost, International Director, Jones Lang LaSalle
Shelley is chair of Jones Lang LaSalle’s Global Specialty Board for Consulting, a group of 600 consultants. She has international experience in corporate real estate issues, advising major occupiers on their property portfolios, workplace, organisational and location strategy. Her main focus is advising clients regarding outsourcing and partnership. Her clients include Shell, HSBC, Pfizer and Credit Suisse.
- Accountant by training with 15 years in real estate
- Worked at CBRE. PwCc/IBM, Deloittes
- Particularly focused on outsourcing and transformation, portfolio and location strategy
Jonathan Turner, Real Estate Director, EMEA, Honeywell
- Responsibility for delivering transformation across the EMEA & India portfolios
- More than 12 years experience in corporate real estate in international companies including Thomson Reuters
Mike Perkis, Director, Corporate Property Advisers
- Worked in Corporate Real Estate for 18 years
- Previously with Boots, PwC Consulting
- Last 10 years have focussed on managing and supporting service provider procurement programmes for corporate occupiers, with emphasis on Real Estate and Project Management
Andrew Glennon, Commercial Director - Real Estate, AstraZeneca
Procurement Lead at Eli Lilly Pharmaceuticals (UK and USA - 15 years experience)
Global Real Estate Commerical Director, Astrazeneca
Responsible for optimising Global Real Estate Contract with Jones Lang LaSalle
Breaking New Ground – The Global Integrator ModelGerard Taylor, Creative Director, Orangebox
Gerard Taylor is the founder of Gerard Taylor Design and the Creative Director of Orangebox. Gerard Taylor studied product design at the Glasgow School of Art and industrial design at the Royal College of Art, London, where he received a Masters. For the last decade together with maintaining his own award winning design studio Taylor has concentrated on his role as creative director at Orangbox the UK’s most progressive, innovative and successful office Furniture Company.
CRE Transformation - the HSBC ModelSusan Wagner, Sr. Regional Director RE&F, EMEA, Microsoft
Susan Wagner is Regional Director, Microsoft EMEA RE&F. In this role she Responsible for directing the full life cycle of real estate activities (plan, design, build/lease, operate, maintain) for Microsoft’s EMEA real estate portfolio in order to fully support efficient and productive execution of business division operations. This regional portfolio is comprised of 5M+ square feet across 67 countries and 200+ properties in Europe, the Middle East and Africa. Since joining Microsoft in March 1998, she has held numerous positions at Microsoft in the Real Estate and Facilities organization. Before joining Microsoft she worked in the general construction industry for nearly 12 years in various geographies across the US. Ms. Wagner has a Bachelor of Science in architectural engineering from the University of Kansas.
Patrick Marsh, EMEA Regional Integrator Lead, CB Richard Ellis
Patrick Marsh is a London based Senior Director at CBRE in their Global Corporate Services (GCS) Division. He is focused on utilizing his 22 years of client side and service provider experience in the development and support of large multinational corporate accounts. In this role, His primary focus is EMEA Account lead for the CBRE Microsoft Integrator relationship. This model supports Microsoft RE&F function in the coordination and delivery of all operational portfolio matters and strategy to their global portfolio. Patrick re-joined CBRE in 2006 and has been responsible for leading several key GCS corporate clients both globally and in EMEA. He started his career at Richard Ellis in 1990 and subsequently held client side roles for a number of years at Accenture, Agilent Technologies and Bank of America. He has accumulated a wealth on global experience as a consequence of the above and has been based in Spain, Switzerland and Hong Kong
Simon O'Reilly, Head of Account Management, Cushman & Wakefield
Simon is an Equity Partner within Cushman & Wakefield’s Corporate Occupier and Investor Services and heads the Account Management team. He has excellent CRM skills developed over 31 years in the industry together with a proven track record in international real estate, strategic planning, workplace strategies, facilities management and transaction management.
Discover the Hidden Value in Your Legacy Brownfield AssetsNicholas Giraudeau, Global Head of Portfolio Omptimisation & Workplace Strategy, HSBC
Nick Giraudeau,MRICS,MCR has over 20 years experience in commercial real estate working with Corporate Occupiers on an international basis – developing and delivering Portfolio & Workplace Strategies. He has lived and worked in Brazil and Spain and has been involved in major real estate strategy and transaction projects across Asia, Europe, MENA and Latin America. Nick has led the Portfolio & Workplace Team globally with HSBC CRE since March 2010, and has developed the transformation to a global model with 2 key global outsourced Portfolio & Transaction Management. The HSBC portfolio totals some 8,100 properties, with circa 6,500 branches and 540 offices in a total of 63 million sq ft. Annual operating costs are approximately US$ 3.6 billion. Each year there are on average 1,400 lease expiries plus multiple other critical events.
Shelley Frost, International Director, Jones Lang LaSalle
Shelley Frost – International Director, Corporate Solutions Shelley is chair of Jones Lang LaSalle’s Global Specialty Board for Consulting, a group of 600 consultants. She has international experience in corporate real estate issues, advising major occupiers on their property portfolios, workplace, organisational and location strategy. Her main focus is advising clients regarding outsourcing and partnership. Her clients include Shell, HSBC, Pfizer and Credit Suisse.
Andy Sergeant, Senior Director, CBRE
Andy is a Senior Director at CBRE and has extensive experience within the fields of Real Estate, Construction, Technology and Management Consulting. He has worked within a range of industry sectors including Technology, Banking and Financial Services, Retail and the Public Sector. He joined CBRE in May 2011 and is currently the Global Alliance Director for the HSBC account supporting HSBC’s Transformation Programme as one of CRE’s global partners. Andy previously spent 5 years at Goldman Sachs leading the EMEA Real Estate Strategic Planning team and 14 years at Accenture in a variety of Real Estate and Business Consulting roles, specialising in the Service Transition and Business Transformation for major IT and BPO outsourcing engagements. Andy is a Chartered Surveyor and sits on the board of the RICS Management Consulting Division.
Dynamic Working: an evolving journey of discoveryPeter Holden, Partner, EC Harris LLP
Peter Holden is a Partner at EC Harris and Head of Service for Asset Investment and Finance. He advises on Property Development Strategy to international organisations in many sectors including Aviation, Pharmaceuticals, Energy, Commercial Development and Healthcare. Peter’s skill is to help clients focus on unlocking value from their built and land asset portfolios by implementing solutions to support their business objectives delivering enhanced value for shareholders.
Paul Webber, Partner, Program Delivery and Risk, EC Harris LLP
Paul Webber joined EC Harris as a Partner in February 2012 and is working with a number of Infrastructure and Industry clients both in the UK and overseas. Paul is a professionally qualified engineer with almost 25 years experience spanning the power, nuclear, defence, buildings and transportation sectors. Prior to joining EC Harris he spent 15 years at Jacobs Engineering building client relationships within the nuclear and thermal power markets across Europe. Paul’s early career was focused on geotechnical engineering across a range of infrastructure projects.
Exclusive Property Trends AnalysisSteve Hargis, Senior Vice President, Director of Global Consulting, HOK
Steve Hargis leads the global consulting practice for HOK and is responsible for a distributed group of practitioners who shape the tools, methodologies and talent that helps global organisations manage their real estate strategies more effectively and more efficiently. In the role of moderator, Steve will provide an unbiased view of the industry, comparing and contrasting Zurich’s chosen solutions with alternate paths taken by other organizations. He will keep the panel focused on the real facts and solutions that truly make a difference to global organizations.
Dr. John Hinks, Global Head of Innovation, Zurich Insurance
John is Zurich CRE’s Global Head of Innovation, with a background that includes Head of Business Productivity and Professor of Strategic Facilities Management. John will talk about the role of innovation in the future of Corporate Real Estate.
Nicola Blundell, Zurich Insurance
Andy Warner-Lacy, HOK
Andy Warner Lacey is the HOK Interior Design team leader for the London office covering work within the EMEAR region. He is responsible for project design quality and innovation and for nurturing design talent within the team. He has extensive experience in corporate office fit out design for major corporates such as Cisco, IBM, Zurich and Exxon Mobil and financial institutions such as Barclays and the Central Bank of Kuwait. More diverse work includes helping the All England Lawn Tennis Club at Wimbledon with the design for their Centre Court clubhouse, the fit out design of New Broadcasting House for the BBC involving the consolidation of all news production into a single building and the Francis Crick Institute, the new central London medical research centre, where providing effective collaboration spaces for traditionally secretive scientists is one of the central aims of the project. Andy is committed to developing sustainable design solutions which reflect the unique brand personality, character and values of each individual client. He also believes that central to the success of any project is the client’s experience of the design process and his teams work hard to ensure that it is as pain free, enjoyable and even informative, as possible
Extreme Makeover - Volatile Markets Require Total CRE TransformationJames Maddock, International Director, Occupier Services, DTZ
James Maddock has been working in the Corporate Real Estate space for 15 years and currently has leadership for DTZ's Global Corporate Services division across EMEA. He has presented both internally and externally on the human resources aspects that affect the Corporate Real Estate industry, a passion that is made even stronger by a self-admission that his 14 year old son speaks a different language and in order to manage this future generation we have to understand how they think and work!
Barry Varcoe, Ph.D., FRICS, Global Head of Corporate Real Estate & Facilities Management, Zurich Financial Services
Barry Varcoe is CRE executive, researcher and writer on the corporate real estate and facilities management industry. He is Global Head of CRE&FM at Zurich Insurance Group Ltd. Barry is a regular speaker at conferences around the world and has published a wide range of research papers and articles. He was chair of CoreNet Global in 2009-10.
Eckhard von Münchow, Head of Strategy and Solutions, NSN Real Estate
A mechanical engineer and MBA by training, Eckhard has gained broad experiences at Siemens AG: 1986 International Sales and Product Manager in the Telecom equipment business, complimented by strategic planning and merger projects 1998 Senior Investor Relations Manager 2003 Head of Quality Management at the Communication Division. As of 2007, Eckhard is heading the Strategy and Operational Excellence Team of Real Estate at Nokia Siemens Networks.
Paul Carder, Managing Director, Occupiers Journal Limited
Paul is Managing Director, the ‘Chief Networking Officer’, Editor of Occupiers Journal, and originator of the Occupiers Journal concept. He formed the many groups Linkedin; in fact, he built the global network primarily using Linkedin and via networking at conferences. Paul now maintains an active network of over 25,000 professionals in CRE, FM and Workplace professions around the world. Paul has specialised in comparative analysis between occupier organisations and their CRE & FM supply chains, drawing on almost twenty years experience in the corporate workplace and facilities management fields.
Ian Dunning, Global Facilities Director, Unilever PLC
An accomplished Facilities Management professional who has operated in both client and contractor environments across all of the disciplines of Facilities Management and various aspects of Real Estate and major relocation/build projects. Currently working with Unilever to develop and drive their future workplace strategy as part of our Global Enterprise Support function. Have led a number of strategic sourcing decisions and leading global enabling capability projects.
Ghost Towns: Empty Shops, Vacant Offices, Surplus Leases...What's the Solution?Rick Bertasi, Managing Director, Deutsche Bank
Rick Bertasi has over 20 years experience in the field of commercial real estate, covering estate management, strategic property consulting and facilities management. Today, Rick leads Corporate Real Estate and Services for Deutsche Bank globally. He successfully transformed the Bank’s CRE model in 2011, driving out cost and increasing service consistency and portfolio visibility, while increasing agility and reducing risk.
Antonio Ive, CEO, ISS Facility Services
CEO of ISS Facility Services Italy. Degree in Mathematics at the University of Genoa in 1970. He comes from the world of Information Technology, where in companies such as UNISYS, WANG, DIGITAL has held management positions at both a national and international level. Before ISS Facility Services he was President of Johnson Controls Italy and VP Client Business Group Executive Europe with responsibility for the management of large clients such as Ericsson, BBC, Morgan Stanley, BP, Barclays etc
Richard Hughes,
Let's Make a Change. 'You First'Helen Casey, Director, Legacy Portfolio
Helen manages the marketing and business development function of Legacy, promoting the business in innovative ways, particularly via social media platforms. Helen is well known in the property industry for her expertise in social media, having presented at a number of events. Helen is a committee member of Young Entrepreneurs in Property, a London based networking group. She is also a representative of CoreNet UK's Young Leaders committee, helping to organise events for younger members.
Alexander Anton, Chairman, Legacy Portoflio
Alexander has been instrumental in focusing corporates on implications for their lease liability portfolios for the last 19 years. Alexander founded FraserCRE in 1993 and Legacy Portfolio in 2005, to provide a focused service to corporate occupiers with surplus leasehold portfolios. Previously, Alexander was Chairman of the Federation of Corporate Real Estate Advisors, an industry body. He was also Chairman of The Queen's Club. Alexander is currently a Non-Executive Director of Victoria Plc.
Mike Evans, Director, Corporate Capital Markets, Jones Lang LaSalle
Michael leads the Corporate Capital Markets group within Corporate Solutions based in London developing corporate real estate strategies which meet clients’ financial objectives and executing them. He has over 20 years experience advising large US and UK corporate occupiers on the rationalisation of their portfolios as a result of mergers and acquisitions, on options to meet future growth requirements, bundled disposals of surplus space, and sale and leaseback strategies.
Andrew Pickett, Legacy Portfolio
Andrew recently joined the Legacy Portfolio team to help and drive the buisness development function. Andrew has worked with the Legacy team for the past two years whilst Property Director at Wolseley UK (FTSE30), through the outsource of their surpus property portfolio to Legacy in 2012. Pervious to this Andrew spent three years as Partner at Cushman & Wakefield and a number of years as a Development Director at Burger King.
Re-Use, Re-purpose, Re-thinkSven Govaars, Advisory Leader – South Central, Gensler
Sven Govaars MCR, SLCR, is the South Central leader for Gensler Consulting helping clients make better decisions about how they support their people and business, and manage their assets - with the objective of improving organizational performance.Sven brings extensive facilitation experience in change management and organizational strategies. He has written articles for CoreNet Global (Leader and Industry Tracker), been an invited lecturer in the MCR and SLCR programs, and presented at NeoCon in Chicago and Baltimore.
Matthew Kobylar, Senior Associate, Gensler
Matthew Kobylar is a Workplace Strategist and Interior Designer renowned for delivering high-quality workplace environments. As the Workplace Practice Area Leader for Gensler in the EMEA, Matthew combines his skills and experience, with the resources of Gensler’s global network, garnering the best practices from around the world for his client’s benefit. Passionate about research-driven design, Matthew is always keen to understand the question “why?” and how it drives business based decisions about design. Matthew contributes to a number of research projects in the firm and is a regular speaker on subjects related to generational issues, productivity and workplace performance measurement.
Relationship Building: Leverage the Power of EmotionsBen Munn, Head of Workplace Strategy, CB Richard Ellis
Ben leads a team of diverse experts developing and delivering holistic workplace solutions that support the transformation of his clients' businesses. They create success through the alignment of their culture, space, technology, and working practices. Ben’s particular expertise is advising on alternative workplace strategies, consolidation and relocation strategies. A regular speaker at conferences such as Worktech, he has been an advisor to the LDCC on occupancy demand for the London Plan.
James Pinder, Professor, Loughborough University
Michael Ingall, CEO, Allied London Properties Ltd
Michael Ingall has 25 years corporate and real estate development experience. Starting his career at Drivers Jonas managing various parts of the Crown Estate, he has restructured two public property companies and undertaken several major City and Town Centre mixed use developments. In September 2000 Michael led the privatisation of Allied London and, with the help of a dedicated and experienced team, created one of the UK's most successful private real estate development companies.
David Craven, General Manager Sustainability, Woods Bagot
David is an architect, sustainable buildings advocate and General Manager Sustainability with Woods Bagot. He has been at the forefront of the Green Building Industry for almost 20 years, and has held sustainable buildings leadership positions in the private, public, academic and not-for-profit sectors. David is responsible for providing strategic advice on sustainability to external clients and also within the organisation.
Roadmapping the FutureBill Benjamin, CEO, Institute for Health and Human Potential
Bill Benjamin is one of the original partners at the Institute fo rHealth and Human Potential (IHHP) and passionately contributes to the development of the organization's future through his speaking, conferences and his advocacy. Prior to joining IHHP, Bill was VP of a computer software firm, leading the sales, consulting and marketing divisions. Under his leadership, the company grew from $2M in sales & a number 10 ranking in their industry, to over $75M in sales & the number 1. Bill is also a highly acclaimed and award-winning professional speaker. His passion and enthusiasm for Emotional Intelligence and its impact on leadership development, combined with his talent as a motivational keynote speaker, leave audiences inspired and wanting more. Bill has delivered leadership programs to diverse groups that include the US Army, NASA, Intel, Goldman Sachs and Surgeons! In addition to using his background in sales to motivate and inspire audiences, Bill leverages his Mathematics' & Computer Science degree to take a scientific approach to helping leaders understand how to increase leadership and performance.
The Foundation of Influence: Leadership ReputationMarie Puybaraud, Director, Global Workplace Innovation, Johnson Controls
Dr. Marie Puybaraud has been Director of Global WorkPlace Innovation (GWi) for Johnson Controls since 2004. The industry-leading GWi research program aims to understand today’s and tomorrow’s workplace trends and create innovative ideas, concepts and systems to improve the way we work and collaborate in the workplace. As a regular speaker to the media, corporate clients and at industry events, Marie combines her expertise and corporate experience to transfer knowledge to global audiences.
Hannah Hahn, Global Workplace Innovation Manager, Johnson Controls
Hannah joined Johnson Controls Global WorkPlace Innovation (GWi) in 2010. As part of the research and development team, she is responsible for trend research and roadmapping future real estate and workplace issues. Prior to joining GWi, Hannah had several years experience in automotive research and innovation. She conducted regular trend analysis projects with an internal and global scope and worked in product development, translating end user needs into solutions and concepts.
The Sustainability Engagement ToolkitBill Benjamin, CEO, Institute for Health and Human Potential
Bill Benjamin is one of the original partners at the Institute fo rHealth and Human Potential (IHHP) and passionately contributes to the development of the organization's future through his speaking, conferences and his advocacy. Prior to joining IHHP, Bill was VP of a computer software firm, leading the sales, consulting and marketing divisions. Under his leadership, the company grew from $2M in sales & a number 10 ranking in their industry, to over $75M in sales & the number 1. Bill is also a highly acclaimed and award-winning professional speaker. His passion and enthusiasm for Emotional Intelligence and its impact on leadership development, combined with his talent as a motivational keynote speaker, leave audiences inspired and wanting more. Bill has delivered leadership programs to diverse groups that include the US Army, NASA, Intel, Goldman Sachs and Surgeons! In addition to using his background in sales to motivate and inspire audiences, Bill leverages his Mathematics' & Computer Science degree to take a scientific approach to helping leaders understand how to increase leadership and performance.
Upskilling the Corporate Real Estate OrganisationCatherine Greene, Senior Associate, Helen Lamlyn Center for Design, Royal College of Art, London
Catherine is a Senior Associate at the Royal College of Art, Helen Hamlyn Centre for Design. She works closely with the centre’s director, Prof. Jeremy Myerson, to run the ‘Work & City Lab’, which explores how design can make city-life more inclusive and sustainable. Catherine’s interest in workplace design has led her to partner with Bene, Haworth, RIM, Samsung and JCI, on a variety of projects. Her work ranges from investigating new ways of working to community sustainability.
Marie Puybaraud, Director, Global WorkPlace Innovation , Johnson Controls
Dr. Marie Puybaraud has been Director of Global WorkPlace Innovation (GWi) for Johnson Controls since 2004. The industry-leading GWi research program aims to understand today’s and tomorrow’s workplace trends and create innovative ideas, concepts and systems to improve the way we work and collaborate in the workplace. As a regular speaker to the media, corporate clients and at industry events, Marie combines her expertise and corporate experience to transfer knowledge to global audiences.
Using Technology to Assess Workplace CollaborationSue Asprey-Price, Head of Consulting, Senior Director, EMEA Corporate Services, CB Richard Ellis
Sue has 20 years of experience in commercial and corporate real estate, consulting with clients throughout Europe, the United States and Canada to develop all aspects of their portfolio strategy. Sue re-joined CBRE from Digital Realty Trust in January of this year to work with leading occupiers on strategy and to transform their CRE teams, governance systems, and risk management. Sue specialises in corporate strategy, organisational change and portfolio optimisation with a strong background in data centres and business continuity.
Helen Kaufert-Leyland, Global Head of Design & Development, Nokia Siemens Networks
Nicholas Giraudeau, Global Head of Portfolio Optimisation
Nick is Global Head of Portfolio and Workplace Strategy at HSBC. HSBC is located in more than 85 countries and has a portfolio of over 8,500 properties. He has twice won Corporate Advisor of the Year from CoreNet UK. Nick has significant global experience across workplace, portfolio strategy, organisational change and outsourcing partnerships.
When Does Workplace Go Global?Gabor Nagy, Ph.D., Ideation Manager, Haworth
Dr. Nagy works in Haworth’s Ideation Group out of San Francisco and is responsible for applied research on corporate culture, work style and workplace performance to provide consulting services to clients for development of high performing work environments. He also develops educational vehicles on individual/group performance, organizational effectiveness and strategic rationale for new consulting services. Dr. Nagy holds a Ph.D. in Engineering with an emphasis on workplace performance.
Jay Brand, Ph.D., Senior Cognitive/Organisational Psychologist, Haworth
Jay Brand, Ph.D., serves as an internal/external consultant in applied psychology—particularly, industrial-organizational psychology and cognitive science. With over 75 publications, Jay speaks globally and has been an ASID Distinguished Speaker since 2005. He has held several industry related positions including Public Director of AIA’s National Board (2005-‘06). Jay’s expertise includes cognitive science, creativity & innovation; organizational change, transition, and culture.
Robert McLean, Real Estate, PricewaterhouseCoopers
Robert is a leading thinker for workplace strategy and chairs the workplace committee for CoreNet UK. During his career at PwC he has directed several fit outs that have won national awards from the British Council for Offices and crucially as an occupier he understand the needs of a changing business.
Melanie Woolcott, Workplace Director, Orbit Architects
Melanie is an expert in the field of workplace consultancy and design with over 25 years of experience. She is responsible for introducing innovative flexible workplace environments in both the public and private sectors, including many successful flexible desk sharing and ‘new ways of working’ offices. She fully understands the way to translate a client’s vision and brief for their workplace into a working reality. “Workplace consultancy is not a baton to be passed to the design teams; it is an integral part of the complete design, construction and handover process”, “It is about, matching the business objectives and changing work cultures of an organisation to their new work environment”. Melanie is a leading member of the workplace community and utilises current thinking and future trends to develop new and innovative environments ‘tailor made’ to match her clients’ requirements.
Billy Davidson, Global Property Director, Vodafone Group Services Ltd
Billy joined Vodafone in 2000 was promoted to Global Property Director in 2008. Prior to this Billy held roles within Vodafone of Head of UK Property Strategy and then Head of Group Property Operations. Billy has been instrumental in developing and establishing Vodafone’s Property Operations and strategy worldwide. On behalf of the UK Property Team he lifted The Property Week Occupier Strategy of the year award in 2004 shortly after the opening of the HQ in Newbury. Prior to joining Vodafone Billy worked for NatWest Bank where he held a number of positions. He was responsible for the Bank’s major buildings, primarily in London, with a remit that covered the Bank’s overseas properties as well. Originally from Glasgow he is married, with one daughter aged 20.
